Showroom Manager – Luxury Retail

The English Tapware Company



Australian’s leading importer of luxury kitchen, bathroom and hardware fittings seeks an experienced Showroom Manager for its boutique showroom in Armadale, Melbourne.

  • Leadership role working with unique and beautiful products
  • Well established family owned business
  • World renowned luxury brands of the highest quality
  • High Street, Armadale with staff parking in nearby streets

About The English Tapware Company

The English Tapware Company is a market leader in the specification and supply of the finest quality tapware, bathroom fittings and architectural hardware. We are a dynamic, growing company with an established presence in the retail market and with the design community.

We have architecturally designed showrooms in Armadale, Melbourne and Woollahra, Sydney from which we provide a consultative sales service to design savvy homeowners, interior designers, architects and project specifiers. We share a love of all aspects of interior and product design.

About the role

We moved to our beautiful new showroom at 751 High Street, Armadale two years ago and have established a knowledgeable and capable sales team. Following internal promotion, we are seeking a new Showroom Manager with the presence, experience, skills and abilities for this leadership role. We are after a warm and focused person who will thrive in this role managing what has become Melbourne’s premier source for exquisite tapware, hardware and fittings.
The successful applicant will

  • Confidently lead and manage an experienced sales team working within and from the showroom.
  • Have an appreciation of architecture, product design and interior design.
  • Have an understanding of the requirements of working with a luxury brand which will be reflected in the quality of their personal presentation and manner.
  • Possess enthusiasm, self-motivation and the ability to confidently relate to high-end customers and design professionals.
  • Have the ability to deliver excellent customer service and promote a luxury retail experience.
  • Be able to quickly develop new relationships whilst managing existing clients and their projects.
  • Be fluent across our range and be able to identify, analyse and resolve any issues promptly.
  • Possess excellent communication skills, both written and verbal.
  • Show proficiency in Outlook, Word and Excel.

The successful applicant will receive full product training and be well-remunerated for commitment and performance.

If this sounds like the perfect role for you and you have the necessary attributes and experience, please email your resume to

Application deadline: 26.05.2017