Sales Support Executive

Architecture & Design

21.12.2017

Full-time
Surry Hills

Role Overview
Working on the industry’s leading Building & Architecture network incorporating the key mastheads of ArchitectureAndDesign.com.au and Infolink Building Product News magazine. The broad network portfolio encompasses online, print, email, events, social and content marketing channels.

Job Description

  • Work alongside sales, editorial, marketing, content and customer success in ensuring great outcomes for our clients
  • Produce ongoing client and campaign tracking reports on behalf of sales account managers
  • Send weekly lead generation lists to clients
  • Manage campaign data reporting function including process and systems improvements
  • Assist in telephone appointment setting function for the sales team
  • Assist in managing and updating print and email subscriptions details to ensure we always have most updated information
  • Assist in customer success activities such as chasing advertising material when required
  • Work on ad-hoc sales support functions as and when required

Role breakdown (role percentage)

  • Client report creation – 50%
  • Appointment setting – 20%
  • Customer Success support – 20%
  • Ad hoc projects – 10%

Desired Skills & Experience

  • Graduate or career change with an analytical mind
  • Some experience within digital media preferred, but not essential
  • Ability to create and manipulate templated reports using Excel and PowerPoint (essential)
  • Positive and forward-thinking approach to work
  • Willingness to learn and grow
  • Excellent client liaison and support skills
  • Strong time management skills
  • Ability to work autonomously after onboarding period
  • Must be eligible to work in Australia

What we offer

  • Opportunity to work across industry leading and progressive titles
  • Opportunity to start and develop a solid career within digital media
  • Friendly team culture and great office environment in Surry Hills
  • Opportunity to grow and develop into new roles within the business within 12-18 months (Customer Success / Sales / Content / Marketing)

Why you will love Indesign Media
Indesign Media is evolving in response to the expectations and challenges of the digital world in which we now live. We have an amazing opportunity to reinvent our industry and redefine the future of media in Australia. We are passionate about what we do and proud of our heritage of world-class journalism and entrepreneurial spirit.

If you thrive on being challenged and enjoy working in a fast-paced stimulating environment, come and join us on this incredible journey.

Please submit a cover letter with your resume to: adrian.wilson@architectureanddesign.com.au

Application deadline: 08.02.2018