Sales Coordinator

DesignByThem

18.08.2018

Full-time
Sydney

About Us
Our mission is to create a global Australian design brand that represents the best of Australian design. Our goal is simple. Provide designers with the ability to do what they love, produce great work and inspire our customers with accessible, world class design.

Our Team
To produce great work, you need a great team who love what they do, enjoy working together, motivate each other, care for each other and are always striving for new challenges and improvements. This is our team… and hopefully you too!

The Role
We’re looking for someone to join our fun and passionate design studio as a Sales Coordinator. We produce original Australian furniture, selling mainly to interior designers and architects. We pride ourselves on providing our clients with friendly, efficient and helpful service.

As a Sales Coordinator you will be in charge of looking after enquiries and updating clients on their orders. The role is a mix of working autonomously as well as working closely with the Sales Manager, Design, Marketing and Production teams. Being part of a small growing team, you will be included in many aspects of the business and will be encouraged to suggest improvements or systemic changes. We value input from all team members and enjoy working together to achieve our goals.

Core Responsibilities

  • Respond to commercial enquiries.
  • Maintain the CRM system/sales pipeline with precise customer and project information.
  • Provide resources and information to clients – primarily pricing, lead times and product information.
  • Coordinate with the design and production team on any custom furniture requests.
  • Generate quotes for clients and for the Sales Manager.
  • Enter and coordinate sales orders, working closely with the production team to ensure seamless delivery.
  • Coordinate deliveries with the client and production team.
  • Coordinate feedback from clients to the design team for new product development.
  • Collect data for reporting.
  • Research new lead and project opportunities and establish new pipeline contacts.
  • Meet clients and present.
  • Manage TradePortal applicants.
  • Arrange furniture samples for clients.
  • Organise showroom visits and client presentations.
  • Attend key industry events on occasion.

Requirements

  • Proven track record in a dynamic customer service role.
  • Administration and online systems experience.
  • Excellent presentation skills, phone and email manner.
  • Experience with managing a CRM / sales pipeline.
  • Experience in the Architectural and Design market (preferable, but not essential).
  • Passion for design, preferably with a design background.
  • Down to earth, fun and ambitious.
  • Proven ability to achieve targets and results driven.
  • Must be able to tell one good joke a week through either memes, gifs or interpretive dance.

Please send resume (can be online or pdf version - max.5mb) to careers@designbythem.com - with subject Sales Coordinator 2018. Attention to Nicholas Karlovasitis.

A confirmation email will be sent upon receiving application. Shortlisted candidates will be contacted by the 7th of September.

Application deadline: 19.09.2018