Wholesale Business Support

Full Time
  • Experience 2 Years
Job Description

This role will see you managing all operational aspects of our wholesale business and further developing our national network of retailers.

Although two days are rarely the same, your core responsibilities will be:

  • Day to day management of wholesale accounts
  • Regularly analyse S&L’s market coverage and devise and execute proactive strategies to identify and recruit potential new resellers
  • Processing orders, over the phone and email
  • Provide advice and training to resellers in regards to product ranges, in-store merchandising and customer service issues
  • Prepare monthly performance reports on wholesale sales, reseller recruitment, marketing communications and other relevant business activities
  • Liaise with marketing to prepare product and pricing collateral and other marketing material for wholesale customers
  • Organise the setup and running of the Annual Wholesale Showing, trade shows and other relevant trade events

We are looking for a driven, confident and outgoing person who is able to build and engage in strong commercial relationships easily. You will have high attention to detail as well as love helping customers and your team to achieve great results. Exceptional written and verbal communication skills, commercial acumen and an interest in design are a must. Previous experience in a Wholesale administration or management role in the furniture, homewares or related industry and a working knowledge of MYOB or similar would be advantageous.

You will need to:

  • Attain a high level of product knowledge across the entire Spence & Lyda product range
  • Proactively develop and execute plans to grow wholesale sales and our network of resellers
  • Be innovative and proactive in response to enquiries and problems, delivering on Spence & Lyda’s already high standard of customer service
  • Strong attention to detail and a focus on accuracy
  • Provide efficient and effective customer support including follow-up
  • Work collaboratively and be part of a strong team culture

Your Skills and Experience:

  • Min 2–3 years demonstrated experience in a Wholesale Account or Sales Management role
  • Administration experience
  • Experience in homewares, fashion or furniture environment will be HIGHLY REGARDED
  • Strong interpersonal skills and customer focus
  • Experience in Excel and MYOB or similar accounting software