Sales Coordinator

  • Experience Less than 1 Year
Job Description

Our mission is to create a global Australian design brand that represents the best of Australian design. Our goal is simple. Provide designers with the ability to do what they love, produce great work and inspire our customers with accessible, world class design.

We are expanding into international markets and this exciting growth means we need to grow our team as we continue to invest in new markets and both local and international marketing activities.

ABOUT THE ROLE

We’re looking for someone to join our fun and passionate design studio as a Sales Coordinator. We produce original Australian furniture, selling mainly to interior designers and architects in Australia and Internationally. We pride ourselves on providing our clients with friendly, efficient and helpful service.


As a Sales Coordinator you will be in charge of looking after enquires and updating clients on their orders. The role is a mix of working autonomously as well as working closely with the Sales Manager and Sales Coordinator + Design, Marketing and Production teams. Being part of a small growing team, you will be included in many aspects of the business and will be encouraged to suggest improvements or systemic changes. We value input from all team members and enjoy working together to achieve our goals.

Core Responsibilities

Respond to commercial enquiries.

Maintain the CRM system/sales pipeline with precise customer and project information.

Provide resources and information to clients – primarily pricing, lead times and product information.

Coordinate with the design and production team on any custom furniture requests.

Generate quotes for clients and for the Sales Manager.

Enter and coordinate sales orders, working closely with the production team to ensure seamless delivery.

Coordinate deliveries with the client and production team.

Coordinate feedback from clients to the design team for new product development.

Collect data for reporting.

Research new lead and project opportunities and establish new pipeline contacts.

Meet clients and present.

Manage SpecifierPortal applicants.

Arrange furniture samples for clients.

Organise showroom visits and client presentations.

Attend key industry events on occasion.

Calculate freight and shipping costs using our vendors.

Requirements

Proven track record in a dynamic customer service role.

Administration and online systems experience.

Excellent presentation skills, phone and email manner.

Experience with managing a CRM / sales pipeline.

Experience in the Architectural and Design market (preferable, but not essential).

Passion for design, preferably with a design background.

Down to earth, fun and ambitious.

Proven ability to achieve targets and results driven.

Must be able to tell one good joke a week through either memes, gifs or interpretive dance.

Application Process

Please email your resume to careers@designbythem.com – with Subject Sales Coordinator 2019.

Applications close – 22nd November 2019

Attention to – Nicholas Karlovasitis

Interviews will be organised upon successful application. Please provide any availability for interview.

The successful candidate may be chosen prior to the closing date.