Job Description
Receptionist required for our Melbourne Showroom!
We are searching for a professional Receptionist for 2 days a week (Sunday and Monday) who takes pride in being the company’s first point of contact.
You will have a minimum of 2 year’s Reception experience, basic experience with Word, Excel and sound Typing Skills. We are looking for someone who wants to work in an exciting and fast paced environment. It is essential that you are well presented, proactive, able to conduct yourself with maturity and are an excellent communicator.
You will be responsible for managing a busy Reception/Front Desk, handling incoming calls, meeting and greeting clients, provide administration support to the sales teams as well as invoicing, banking and mail duties.
In this role attention to detail is vital and your “can do” attitude will ensure the smooth running of Reception.
Key Roles and Responsibilities
•Greet clients entering the showroom and direct their enquiry to the relevant staff member. Act as showroom host, arranging for the provision of clients with refreshments if required.
•Answer all incoming calls directing them to staff or emailing messages in the instance that staff is unavailable.
•Process accessories sales for consultants when required. Assist in taking deposit or balance payments from clients when requested.
•Responsible for maintaining reception area ensuring it is tidy at all times and stocked of required provisions.
•Assist in maintaining the showroom collections folder, ensuring it is kept up to date and that customers are called and advised or reminded when items are ready for collection.
•Assist clients when coming to collect items from the showroom. This will involve carrying items to clients’ vehicles.
•Liaise with any external visitors in relation to services such as fire and maintenance of the building.
•Responsible for the collation of daily paperwork along with counting and reconciling the cash till float at the start and end of each day.
•Assist with the maintenance of mailing list on GP from website requests and mailing card returns.
There may be additional responsibilities to these listed above that we may reasonably ask you to undertake.
This position description is a summary of responsibilities and may require to be changed from time to time in order to reflect changes in the Space operation.
If you have a positive attitude, motivated and have excellent references,
please apply in writing to Shiry Klipstein
shiryk@spacefurniture.com.au
