Commercial Sales Administrator

This job has been Expired
Full Time
  • Post Date: January 28, 2020
  • Apply Before: February 27, 2020
Job Description

Position: Commercial Sales Administrator

Start date: Immediate

Required: Full Time, Monday to Friday

Location: Cult Showroom, Chippendale, NSW

Report to: NSW Sales Manager


About the business

Cult Design sells the finest furniture and lighting from some of the biggest names in design today, from Danish masters such as Carl Hansen and Fritz Hansen to the great Italian collections of Poltrona Frau and Zanotta. In addition, we are helping to lead the Australian design movement with our own brand NAU. We have been in business for over 20 years, and are proud to work across 5 showrooms in 4 countries.

We are looking for a motivated and dynamic sales administrator to support our retail sale team, in our Sydney showroom. In this position, you will be working within the retail sales team to deliver exceptional service and to delight our customers.

About the role

You will; Support the sales team across all areas of the business. Take control of the administrative workload, allowing the sales team to maximise their direct time with clients. 

Responsibilities

•Preparing quotes, invoices, specifications, presentations and proposals.

•Coordinate all stages of an order, from processing order to obtaining delivery quotes and payment.

•Actively take administrative workload from the sales team.

•Provide regular order updates to the sales team.

•Field enquiries from a high volume of new and existing clients via phone, email, and face-to-face.

•Provide proactive customer service, always coming to a client with solutions whenever a challenge occurs.

Skills and attitude

•Professional, Confident and outgoing manner

•Excellent interpersonal skills, both with the internal team and clients

•An interest in Furniture or interiors required

•Customer service focused

•High level of drive and motivation

•Vary communication style depending upon the audience

•Excellent attention to detail

•Able to apply knowledge in a practical and commercial manner

•High level of initiative to problem solve

•Willing to assist and support others as required and get on with team members.

•Accomplish objectives effectively within time frame given

•Able to manage a large and possibly conflicting workload

•Positive approach to change

Qualifications required

•Intermediate skills in Microsoft Word, Excel and Powerpoint required

•Knowledge of Options ERP system desirable

•Qualifications in interior design or business administration desirable

•Experienced with CAD software desirable

Experience required

•Extensive administrative background

•Customer service and sales experience in similar or same market

Salary will be negotiated subject to the experience and qualifications of the candidate. All applicants must include a cover letter. Please note that only short listed applicants will be contacted.